Responsible Gaming

Version: 1.0  |  Last Updated: November 10, 2026

1. Our Commitment

At Foxy Flush (foxyflush.online), we believe that gaming should be an enjoyable, voluntary leisure activity conducted within personal and financial boundaries each player sets for themselves. We are fully committed to promoting a safe gaming environment and to supporting every player in making informed, responsible choices. Our responsible gaming framework is embedded in every aspect of our platform — from the tools we provide to the policies we enforce.

We recognise that for a small number of people, gambling can develop into a harmful behaviour. Because of this, we maintain a zero-tolerance policy toward underage gambling, actively encourage the use of our player-protection tools, and partner with leading US organisations specialising in problem-gambling prevention and treatment. This page should be read alongside our Terms & Conditions and Privacy Policy, which together govern the full scope of your relationship with Foxy Flush.

2. Recognizing Problem Gambling

Problem gambling is characterised by a persistent and recurring urge to gamble despite negative personal, financial, or social consequences. Many people who experience a gambling disorder are not immediately aware that their behaviour has become harmful. Early recognition is the first and most important step toward seeking help.

Ask yourself — or a trusted friend or family member — the following questions honestly. If you answer yes to three or more of these statements, we strongly encourage you to use our self-exclusion tools and to reach out to one of the support organisations listed in Section 6.

• I spend more money gambling than I can comfortably afford to lose, and doing so has caused financial strain or debt.
• I have tried to cut back or stop gambling on multiple occasions but have been unable to do so successfully.
• I think about gambling frequently throughout the day — planning my next session, reliving past wins, or working out how to get more money to bet.
• I feel restless, anxious, or irritable when I try to reduce or stop gambling activity.
• I return to gambling after a loss specifically to try to win back what I have lost ("chasing losses").
• I have lied to family members, friends, or colleagues about how often or how much I gamble.
• Gambling has caused me to miss work, neglect family responsibilities, or abandon hobbies and social commitments I previously enjoyed.
• I have borrowed money, sold possessions, or engaged in other financial misconduct in order to fund gambling activity.
• I have experienced feelings of guilt, shame, depression, or anxiety as a direct result of my gambling behaviour.
• Gambling has negatively affected important relationships, my employment, or my education in a significant way.

This checklist is provided for informational purposes and does not constitute a clinical diagnosis. If you are concerned about your behaviour, please contact a qualified healthcare professional or one of the helplines listed in Section 6 of this page.

3. Player Protection Tools

Foxy Flush provides a comprehensive suite of responsible-gaming controls that allow you to manage your gambling activity proactively. These tools are available at any time through your account settings or by contacting our support team at [email protected]. All requests submitted via email are actioned within one (1) business day. Requests submitted through your account portal take effect immediately or as described below.

3.1. Deposit Limits

You may set a daily, weekly, or monthly deposit limit on your account to cap the total amount of money you can transfer to Foxy Flush within any given period. Deposit limits take effect immediately upon activation. Requests to increase an existing deposit limit are subject to a mandatory 24-hour cooling-off period before the higher limit becomes active, giving you time to reconsider. Requests to decrease a limit take effect without delay. Once a limit has been set, you cannot circumvent it by opening a secondary account; doing so constitutes a breach of our Terms & Conditions and may result in account suspension.

3.2. Loss Limits

A loss limit allows you to set a maximum amount you are willing to lose within a defined daily, weekly, or monthly period. Once you reach your chosen threshold, your ability to place further real-money wagers is suspended until the period resets or you submit a formal request to adjust the limit. As with deposit limits, reductions take immediate effect, while increases are subject to a 24-hour review and cooling-off period.

3.3. Session Time Limits and Reality Checks

You can set a maximum session duration after which your account will be automatically logged out. Additionally, our reality check feature sends you an on-screen notification at regular intervals — from every 30 minutes up to every 24 hours — reminding you of how long you have been playing and how much you have wagered. This feature is designed to maintain awareness of time spent on the platform and can help counteract the disorienting effects of extended play sessions.

3.4. Cooling-Off Period

If you feel you need a brief break from gambling without committing to a full self-exclusion, you may request a cooling-off period of between 24 hours and 6 weeks. During this period, your account will be suspended for real-money play; you will not be able to log in or place wagers. Marketing communications from Foxy Flush will also be paused for the duration of the cooling-off period. This tool is designed to give you space to reflect and regroup without the pressure of permanent account closure.

3.5. Self-Exclusion

Self-exclusion is the most robust account restriction available on our platform. You may request self-exclusion for a minimum period of 6 months, with options extending up to 1 year, 3 years, or indefinitely. Once a self-exclusion has been confirmed, it cannot be reversed for the duration of the chosen period — no exceptions. During self-exclusion, your account will be closed to real-money activity, all promotional communications will cease, and your account details will be flagged to prevent re-registration. If you wish to self-exclude, please contact us immediately at [email protected] or submit the request directly within your account settings. We will process your self-exclusion without delay.

We also strongly recommend that players who self-exclude take advantage of third-party blocking tools such as Gamban, which can block access to gambling sites across all your devices, providing an additional layer of protection that operates independently of any single operator.

4. Tips for Responsible Gambling

Responsible gambling is not simply about avoiding addiction — it is about maintaining a healthy relationship with gaming at every stage of participation. The following guidelines are recommended for all players, regardless of experience level or frequency of play.

• Set a budget before you play. Decide in advance the maximum amount of money you are willing to spend and treat it as a fixed entertainment expense, not an investment with expected returns. Never gamble with money earmarked for essential costs such as rent, bills, or groceries.
• Treat gambling as entertainment, not a source of income. The house edge means that, over time, the probability favours the operator. Winning is never guaranteed, and no strategy can alter the mathematical outcome of random games.
• Set time boundaries. Use our session time-limit and reality-check tools to avoid losing track of time. Take regular breaks, and avoid gambling when you are tired, stressed, or under the influence of alcohol or other substances.
• Avoid chasing losses. Making additional wagers to recover money you have already lost is one of the most common drivers of problem gambling. If you have reached your loss limit, stop and take a break.
• Keep gambling separate from other activities. Do not allow gambling to replace time spent on family, friends, work, or hobbies. A balanced lifestyle is a protective factor against harmful gambling behaviour.
• Know when to seek help. If you notice warning signs described in Section 2, act promptly. Reaching out to a support organisation early significantly improves recovery outcomes.

5. Protection of Minors

Foxy Flush strictly prohibits access to its platform by any person under the age of 18 years. The minimum age requirement is enforced at all stages of the registration process through mandatory age verification. We reserve the right to request identity documentation at any point and to suspend accounts where the stated age cannot be confirmed. Any winnings generated by an account that was opened by or on behalf of a minor will be forfeited in full, and the matter may be referred to relevant authorities in accordance with applicable law.

If you share a device or household with minors, we strongly recommend implementing parental controls at the device and network level in addition to the access controls on our platform. Dedicated content-filtering tools such as Net Nanny, Bark, or the built-in parental control features available on all major operating systems can prevent minors from accessing gambling websites, including Foxy Flush. These tools operate at the device level and provide a safeguard even when a parent or guardian is not physically present to supervise usage.

Please ensure that your Foxy Flush login credentials — including your username, password, and any saved payment methods — are never shared with or accessible to minors in your household. If you suspect that a minor has accessed your account, please contact us immediately at [email protected]. We will investigate the matter promptly and take appropriate action, including account suspension pending review. You can read more about how we handle personal data in our Privacy Policy.

6. Support Resources

Help is always available. The following organisations provide free, confidential support for anyone affected by problem gambling in the United States — whether you are a player, a family member, or a concerned friend. All services listed below are independent of Foxy Flush and are provided here strictly for informational purposes.

If you are in immediate distress, please call or text the 988 Suicide & Crisis Lifeline (dial or text 988) at any time. Problem gambling can be associated with severe emotional and mental health challenges, and trained crisis counsellors are available around the clock.

7. Contact Us

Foxy Flush takes responsible gaming seriously, and our support team is available to help you activate any of the player-protection tools described on this page, answer questions about your account activity, or connect you with professional support resources.

You may reach us through the following channels:

• General Support & Player Protection Tools: [email protected]
• Privacy & Data Enquiries: [email protected]
• Website: foxyflush.online

When contacting us regarding responsible gaming — including requests to set limits, activate a cooling-off period, or initiate self-exclusion — please include your registered username or email address so that we can locate and action your request without delay. All responsible-gaming requests are treated as a priority and are handled in strict confidence in accordance with our Privacy Policy.

If you would like to review the full terms governing your use of Foxy Flush, including rules on account management, bonuses, and player obligations, please visit our Terms & Conditions page. For information on how we collect, store, and process personal data — including data obtained during age-verification checks — please refer to our Privacy Policy.

We are committed to continuing improvement of our responsible-gaming programme and welcome feedback from players, support organisations, and industry stakeholders. Your experience and wellbeing are at the heart of everything we do at Foxy Flush.