Terms & Conditions

Version: 1.0  |  Last Updated: November 10, 2026

1. Introduction & Acceptance

Welcome to Foxy Flush (hereinafter referred to as "the Platform," "we," "us," or "our"), accessible at foxyflush.online. These Terms & Conditions (the "Agreement" or "T&C") constitute a legally binding contract between you, the end user ("Player," "User," "you," or "your"), and Foxy Flush governing your access to and use of all services, games, promotions, and features available on the Platform.

By registering an account, clicking "I Agree," accessing any part of the Platform, or placing a wager of any kind, you unconditionally accept and agree to be bound by this Agreement in its entirety, together with our Privacy Policy and our Responsible Gaming Policy, both of which are incorporated herein by reference. If you do not agree to these Terms & Conditions, you must immediately cease all use of the Platform and close your account.

We reserve the right to modify, amend, or update this Agreement at any time without prior notice, except where applicable law requires it. The revised version will be posted on this page with an updated "Last Updated" date. Your continued use of the Platform after any changes constitutes acceptance of the revised terms. We therefore encourage you to review this page regularly.

These Terms & Conditions apply to all residents accessing the Platform from the United States of America. By using the Platform you represent and warrant that your use complies with all local, state, and federal laws applicable to you.

2. Definitions

The following defined terms are used throughout this Agreement. Understanding these definitions is essential for the correct interpretation of your rights and obligations under these Terms & Conditions.

• "Account" means the personal account registered by a User on the Platform, used to access games, manage funds, and claim promotions.
• "Balance" means the total amount of real-money funds held in a User's Account at any given time, excluding Bonus Funds unless otherwise specified.
• "Bonus Funds" means any credits, free spins, or promotional value awarded to a User's Account that are subject to Wagering Requirements before conversion to withdrawable funds.
• "Game" means any casino game, slot, table game, live dealer game, or other wagering activity available on the Platform.
• "KYC" (Know Your Customer) means the identity and age verification procedures required under our compliance framework before withdrawals and certain account actions may be processed.
• "Platform" means the website foxyflush.online, all associated subdomains, mobile applications, and any software, tools, and content made available by Foxy Flush.
• "Wagering Requirement" (also "Playthrough Requirement") means the number of times a Player must wager a Bonus amount (or Bonus plus Deposit) before the resulting winnings become eligible for withdrawal.
• "Prohibited Jurisdiction" means any country, territory, or state from which access to the Platform is restricted or prohibited as set out in Section 3.
• "RNG" means a certified Random Number Generator used to determine game outcomes in a fair and verifiable manner.
• "Self-Exclusion" means a voluntary program allowing a User to restrict or permanently suspend their access to the Platform as described in Section 13.
• "Third-Party Provider" means any external game studio, payment processor, identity verification service, or other vendor whose services are integrated into the Platform.

3. Eligibility & Registration

3.1 Age Requirement

You must be at least 21 years of age to register an account and participate in any real-money gaming activity on the Platform in jurisdictions where this minimum age applies, or at least 18 years of age where permitted by applicable state law. By registering, you represent and warrant that you meet the minimum age requirement applicable in your jurisdiction. We strictly prohibit underage gambling. If we discover or have reasonable cause to believe that a User is under the legal minimum age, we will immediately suspend the account, withhold all funds pending investigation, and report the matter to the relevant authorities as required by law.

3.2 Geographic Eligibility

The Platform is intended for use by residents of the United States where online gaming is lawful under applicable state and local law. It is your sole responsibility to verify that accessing and using the Platform is legal in your state of residence before registering an account. Access from jurisdictions where online gambling is prohibited is strictly forbidden. We reserve the right to block access from any state, territory, or location that we determine, at our sole discretion, presents regulatory, legal, or compliance risk. Any winnings accumulated in violation of this provision may be voided and confiscated.

3.3 Registration & Account Creation

To open an account, you must complete the registration process by providing accurate, current, and complete information, including but not limited to your full legal name, date of birth, residential address, email address, and phone number. You agree to maintain and promptly update your registration data to keep it accurate and complete. Providing false, misleading, or inaccurate information is a material breach of this Agreement and may result in immediate account suspension and forfeiture of funds.

3.4 One Account Policy

Each individual Player is permitted to hold one (1) active account on the Platform at any time. Opening duplicate, secondary, or multiple accounts — whether under the same or different names, email addresses, payment methods, or devices — is strictly prohibited. If we detect multiple accounts linked to the same individual, we reserve the right to close all duplicate accounts, void any bonuses or winnings obtained through them, and suspend access permanently. Where applicable, any real-money deposits placed through duplicate accounts may be refunded to the original payment source, subject to our investigation process.

3.5 Know Your Customer (KYC) Verification

As part of our commitment to safe, secure, and compliant operation, we require all Players to successfully complete a KYC verification process. This process may be initiated at registration, prior to your first withdrawal, upon account review, or at any time we deem necessary. Documents typically required include:

• Government-issued photo identification (e.g., driver's license, state ID, or passport);
• Proof of residential address issued within the last three (3) months (e.g., utility bill, bank statement);
• Proof of payment method ownership (e.g., card statement, e-wallet screenshot);
• Additional documentation as requested by our compliance team.

Failure to provide adequate documentation within the timeframe specified in our request may result in withdrawal delays, account restrictions, or closure. We reserve the right to withhold funds pending successful KYC completion. All documents submitted are handled in accordance with our Privacy Policy.

3.6 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately at [email protected] if you suspect any unauthorized access to your account. We will not be liable for any loss or damage arising from your failure to maintain the security of your account credentials. You must not share your account with any third party or allow another individual to use your account for any purpose.

4. Account Management

4.1 Account Information Updates

You are responsible for ensuring your account information remains accurate and up to date at all times. Any change in your legal name, residential address, email, or payment methods must be promptly reported to our support team at [email protected]. Changes to key personal details may require additional KYC verification before they take effect. We will not be held responsible for failed transactions or communications resulting from outdated account information.

4.2 Account Suspension & Closure by Us

We reserve the right to suspend, restrict, or permanently close a Player's account at our sole discretion and without prior notice in circumstances including, but not limited to:

• Breach of any provision of this Agreement;
• Suspected fraud, money laundering, collusion, or other illegal activity;
• Failure to pass KYC verification;
• Provision of false or misleading registration information;
• Receipt of a chargeback request on any deposit;
• Use of prohibited software, bots, or artificial intelligence tools;
• Court order, regulatory instruction, or law enforcement request.

In the event of closure due to a material breach, we may void all Bonus Funds and any associated winnings. Real-money balances will be returned subject to satisfactory completion of KYC and applicable AML checks.

4.3 Voluntary Account Closure

You may request closure of your account at any time by contacting us at [email protected]. Any available real-money balance will be returned to you via your registered payment method following completion of all required verification steps. Bonus Funds that have not met the applicable Wagering Requirements will be forfeited upon voluntary closure. Account closure requests related to problem gambling will be treated with priority under our Responsible Gaming procedures outlined in Section 13 and in our dedicated Responsible Gaming Policy.

4.4 Dormant Accounts

An account is considered dormant if no login or real-money transaction has been recorded for a continuous period of twelve (12) months or more. We reserve the right to apply an inactivity fee to dormant account balances in accordance with applicable state law. Prior to any deduction, we will make reasonable efforts to notify you via your registered email address. You may reactivate a dormant account at any time by logging in and completing any verification requirements that may apply.

5. Deposits & Withdrawals

5.1 Accepted Payment Methods

Foxy Flush accepts the following payment methods for deposits and withdrawals. Availability may vary depending on your state of residence and the payment provider's policies:

5.2 Currency

All transactions on the Platform are conducted exclusively in US Dollars (USD). Any deposits made in a foreign currency will be converted at the prevailing exchange rate applied by your payment provider, which may include conversion fees for which Foxy Flush bears no responsibility.

5.3 Deposits

Deposits are credited to your account balance in real time or as soon as the funds are confirmed by the payment processor. The minimum deposit amount is $10.00 USD, unless a specific promotion specifies otherwise. Maximum deposit limits are determined by your account verification status, payment method, and any limits applied under our responsible gaming framework. We do not accept deposits from third parties — all deposits must originate from a payment method registered in your own name. We reserve the right to reject or reverse any deposit that we have reason to believe is fraudulent or made in violation of this Agreement.

5.4 Withdrawals

To request a withdrawal, you must have sufficient verified real-money balance in your account. The minimum withdrawal amount is $20.00 USD. Withdrawals will generally be processed back to the same payment method used for the original deposit, where technically possible. Prior to approving any withdrawal, we may require you to complete or update your KYC documentation. We aim to process approved withdrawal requests within one (1) to three (3) business days, after which processing time is subject to the payment provider's own timelines. We reserve the right to request additional verification for large or unusual withdrawal requests and to delay processing while such verification is completed.

5.5 Withdrawal Conditions & Restrictions

• Withdrawals will only be processed once all applicable Wagering Requirements have been satisfied;
• No withdrawal may be processed while a chargeback dispute or fraud investigation is active on the account;
• We may limit the maximum withdrawal amount per transaction or per day, as communicated in your account settings;
• Funds that were deposited but not wagered at least once may be subject to an administration fee upon withdrawal at our discretion;
• We reserve the right to perform phased payouts for unusually large winnings, with a schedule communicated to the Player in advance.

5.6 Fees

Foxy Flush does not charge fees on standard deposits or withdrawals. However, your bank, card issuer, or payment provider may apply their own service charges, which are your sole responsibility. Any applicable fees will be disclosed during the payment process to the extent we are able to do so.

6. Bonuses & Promotions

6.1 General Bonus Terms

From time to time, Foxy Flush may offer promotional bonuses, welcome packages, reload bonuses, free spins, cashback offers, loyalty rewards, and other incentives ("Promotions"). All Promotions are subject to the specific terms communicated at the time of offer, as well as the general bonus rules set out in this section. In the event of a conflict between specific promotion terms and these general terms, the specific promotion terms shall prevail. We reserve the right to modify, withdraw, or cancel any Promotion at any time, with reasonable prior notice where practicable.

6.2 Bonus Eligibility

Bonuses are available only to Players who have registered a valid, verified account. Unless otherwise stated, Promotions are limited to one per Player, per household, per IP address, per device, and per payment method. Players who have self-excluded or whose accounts are under review are not eligible for Promotions. Bonuses may be excluded from certain payment methods; please check individual promotion terms before depositing.

6.3 Wagering Requirements

Unless explicitly stated as "wagering-free," all Bonus Funds are subject to Wagering Requirements before any derived winnings may be withdrawn. Wagering Requirements will be clearly stated in each individual promotion's terms (e.g., 30x, 40x). Unless otherwise specified, the Wagering Requirement applies to the Bonus Funds amount only. The following conditions apply:

• Only real-money wagers placed on eligible Games contribute toward meeting the Wagering Requirement;
• Wagers that are voided, cancelled, or reversed do not count toward the Wagering Requirement;
• Free bet or free spin winnings are credited as Bonus Funds and subject to their own Wagering Requirements unless stated otherwise;
• If a Player withdraws their real-money Balance before meeting the Wagering Requirement, all associated Bonus Funds and bonus-derived winnings will be forfeited;
• Bonus Funds expire if the Wagering Requirement is not met within the timeframe stated in the promotion (typically 30 calendar days from the date of credit).

6.4 Game Contribution to Wagering

Different game types contribute at different rates toward meeting the Wagering Requirement. The standard contribution rates are as follows, unless a specific Promotion states otherwise:

A list of excluded Games for bonus purposes will be published in the relevant promotion's terms or in the Platform's promotion FAQ. We reserve the right to adjust contribution rates at any time and will provide reasonable prior notice of such changes.

6.5 Bonus Abuse & Misuse

Any attempt to exploit Promotions through irregular play patterns, wagering strategies designed to generate low-risk profits from Bonus Funds, use of multiple accounts, or any other method we determine to constitute bonus abuse will result in the voiding of the relevant bonus, the cancellation of related winnings, and potential permanent account closure. We reserve the right to withhold withdrawal approval pending investigation into suspected bonus abuse.

6.6 Maximum Bonus Win Cap

Unless otherwise stated in the specific promotion terms, winnings generated from free spins or no-deposit bonuses are capped at $100.00 USD (or the equivalent value stated in the promotion). Winnings exceeding this cap will be removed from the balance before any withdrawal is processed. The maximum win cap does not apply to bonuses funded by a qualifying deposit, unless the promotion explicitly states otherwise.

7. Games & Fair Play

7.1 Random Number Generator (RNG)

All game outcomes on the Platform are determined by certified Random Number Generator (RNG) technology, ensuring that each result is entirely independent, unpredictable, and not influenced by previous outcomes, the size of the Player's bet, or any other external variable. Our RNG systems are subject to periodic testing and certification by independent third-party testing laboratories to verify fairness and compliance with industry standards. Certificates of compliance may be made available upon reasonable request.

7.2 Return to Player (RTP)

Each Game available on the Platform operates with a published or verifiable Return to Player (RTP) percentage, which represents the theoretical long-term payout ratio. RTP figures are theoretical averages and do not guarantee any specific outcome or return over any individual gaming session. RTP information for individual games is accessible through the game's information panel or the Platform's game library page.

7.3 Game Malfunctions & Technical Errors

In the event of a software, hardware, or network malfunction that disrupts a game in progress, all wagers and bets that cannot be fully verified as legitimate will be considered void, and all affected stakes will be returned to Players' accounts. Malfunction voids all pays and plays. We are not liable for any loss or damage arising from game malfunctions, server interruptions, or connection failures, whether caused by our systems or by external factors. If you experience a technical issue during a game, please contact our support team immediately with the relevant game session ID.

7.4 Prohibited Conduct — Bots, Scripts & Cheating

The use of automated software, bots, scripts, exploits, artificial intelligence tools, or any other technology designed to interfere with, manipulate, or gain an unfair advantage over the natural operation of any Game is strictly prohibited. Engaging in collusion with other Players, exploiting software bugs, or using any form of cheating device or method is a material breach of this Agreement. We continuously monitor gameplay for irregular patterns and reserve the right to void all wagers, forfeit funds, and permanently close accounts where such conduct is detected.

7.5 Game Rules

Each Game available on the Platform is governed by its own specific rules, which are accessible through the game's interface or the help section. Players are responsible for familiarizing themselves with the rules of any Game before placing real-money wagers. We are not responsible for losses incurred as a result of a Player's unfamiliarity with game rules.

7.6 Third-Party Game Providers

Some Games on the Platform are developed and operated by Third-Party Providers. While we take reasonable steps to ensure the quality and fairness of all integrated content, Foxy Flush is not responsible for the independent performance, accuracy, or availability of third-party game software. Disputes arising specifically from third-party game mechanics may require escalation to the relevant game provider, with our support team facilitating the process.

8. Tournaments & Lotteries

8.1 Tournament Rules

Foxy Flush may periodically host slot tournaments, leaderboard challenges, prize pool competitions, and similar promotional events (collectively, "Tournaments"). Participation in any Tournament is subject to the specific rules published for that event, including entry requirements, eligible games, scoring methods, prize structures, and scheduling. These rules will be published on the Platform in advance of each Tournament and form part of this Agreement for the duration of the event. We reserve the right to cancel, postpone, or modify any Tournament at our discretion, in which case entry fees (if applicable) will be refunded to participating Players.

8.2 Leaderboards & Tie-Breaking

In the event of a tied position on a Tournament leaderboard, the tie-breaking method will be specified in the individual Tournament rules. If no specific tie-breaking rule is stated, priority will be given to the Player who achieved the qualifying score first, based on Platform server timestamps. Tournament prizes are credited as either real-money balance or Bonus Funds as specified in the Tournament terms and may be subject to Wagering Requirements.

8.3 Prize Draws & Sweepstakes

Any prize draw, raffle, lottery, or sweepstakes event offered on the Platform will be conducted in strict compliance with applicable federal and state regulations. Full rules, odds, eligibility criteria, and prize details will be published for each such event. Participation in any draw or sweepstakes event does not guarantee a win, and all prizes are awarded on the basis of chance or the criteria described in the event rules. Cash prizes from draws will be credited to the winner's account within five (5) business days of the draw. We may require winners to provide additional identification before releasing prizes.

9. Intellectual Property

All content on the Platform, including but not limited to the Foxy Flush brand name, logo, graphics, user interface design, software, source code, text, images, audio, video, game assets, and promotional materials, is the exclusive intellectual property of Foxy Flush or its licensors and is protected by applicable copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for personal, non-commercial entertainment purposes, in accordance with this Agreement. You may not copy, reproduce, distribute, publicly display, reverse-engineer, decompile, modify, create derivative works from, or commercially exploit any content or material from the Platform without our prior written consent. Any unauthorized use of Platform content constitutes a material breach of this Agreement and may also violate applicable laws, exposing the offending party to civil and criminal liability.

The Foxy Flush name, fox-themed logo, and all associated branding elements are trademarks of the Platform operator. Use of these marks without authorization is strictly prohibited. If you believe that any content on the Platform infringes your intellectual property rights, please contact us at [email protected] with full details of your claim.

10. Limitation of Liability

10.1 Platform Provided "As Is"

The Platform, including all Games, software, and services, is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We expressly disclaim all implied warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by applicable law.

10.2 Limitation of Our Liability

To the maximum extent permitted by law, Foxy Flush, its affiliates, officers, directors, employees, agents, and licensors shall not be liable to you for any indirect, incidental, special, consequential, punitive, or exemplary damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of opportunity, or loss of goodwill, even if we have been advised of the possibility of such damages. Our total aggregate liability to you in connection with any claim arising from your use of the Platform shall not exceed the total amount of real-money funds deposited by you in the twelve (12) months preceding the event giving rise to the claim.

10.3 Force Majeure

We will not be liable for any failure or delay in performance of our obligations under this Agreement where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, power failures, telecommunications outages, cyberattacks, government actions, or other force majeure events. We will use reasonable efforts to resume normal operations as quickly as possible in such circumstances.

10.4 Accuracy of Information

While we make every reasonable effort to ensure that information published on the Platform is accurate and current, we do not warrant the completeness, accuracy, or timeliness of such information. You acknowledge that all gaming activities involve financial risk and that gambling outcomes are inherently uncertain. It is your responsibility to verify any information you rely upon before making financial decisions related to your use of the Platform.

11. Dispute Resolution

11.1 Internal Complaints Procedure

If you have a complaint or dispute regarding any aspect of the Platform — including game outcomes, account decisions, bonus terms, withdrawal processing, or any other matter — you must first attempt to resolve it through our internal complaints procedure. To submit a formal complaint, contact our support team at [email protected], clearly describing the nature of the dispute, the relevant dates, the game or transaction reference numbers, and the resolution you are seeking. We aim to acknowledge all formal complaints within 48 hours of receipt and to provide a substantive response within 14 calendar days. Complex investigations may take longer, in which case we will keep you informed of progress.

11.2 Escalation

If you are not satisfied with the outcome of our internal complaints process, you may escalate your complaint to an independent dispute resolution (ADR) body. Details of applicable ADR options available in your jurisdiction will be provided in the final response to your complaint. We are committed to cooperating fully with any third-party mediation or arbitration process initiated in accordance with this clause.

11.3 Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the applicable laws of the jurisdiction in which we operate, to the extent consistent with applicable US federal and state law. Any dispute not resolved through the internal or ADR processes described above may be subject to binding arbitration on an individual basis. You waive any right to participate in a class action lawsuit or class-wide arbitration. Nothing in this clause limits any rights you may have under mandatory applicable consumer protection law.

11.4 Time Limitation

Any dispute or claim arising from your use of the Platform must be submitted through the internal complaints procedure within six (6) months from the date on which the event giving rise to the claim occurred. Failure to raise a dispute within this period will constitute a waiver of your right to pursue that claim, except where prohibited by applicable law.

11.5 Payments During Dispute

Unless directed otherwise by a competent authority, we reserve the right to withhold funds that are the subject of an active dispute investigation. This withholding does not prejudice our final determination and does not constitute an admission of liability. Funds withheld in good faith during a legitimate investigation will be released promptly upon resolution of the dispute.

12. Health & Safety

Foxy Flush takes the health and well-being of its Players seriously. Online gaming is intended to be an entertaining leisure activity. We are committed to promoting a safe gaming environment and urge all Players to adopt mindful habits when engaging with the Platform.

Prolonged screen time can contribute to eye strain, fatigue, and disrupted sleep patterns. We recommend taking regular breaks, maintaining a balanced lifestyle, and not using the Platform as a coping mechanism for stress, anxiety, or other personal difficulties. If you believe that your gaming activity is adversely affecting your physical or mental health, finances, relationships, or work obligations, we strongly encourage you to review our Responsible Gaming Policy and to reach out to one of the organizations listed in Section 13 of this Agreement.

Players who have been diagnosed with, or are being treated for, addictive or compulsive behavioral disorders may be particularly vulnerable to harm from gaming. We ask that such individuals carefully consider whether participating in real-money gaming is appropriate for them and consult a qualified healthcare professional if in doubt. Our team is available 24/7 at [email protected] to assist with any health-related account requests, including temporary and permanent self-exclusion.

13. Responsible Gaming

Foxy Flush is fully committed to providing a responsible gaming environment. We believe that entertainment should never come at the cost of personal well-being. This section provides a summary of our responsible gaming framework; full details of all available tools, policies, and procedures are set out in our dedicated Responsible Gaming Policy, which forms part of this Agreement.

13.1 Player Tools

We provide the following responsible gaming tools, accessible through your account settings or via our support team:

• Deposit Limits — daily, weekly, and monthly caps on deposits;
• Loss Limits — restrictions on the amount you can lose within a defined period;
• Session Time Limits — alerts and automatic logouts after a set period of play;
• Reality Checks — periodic on-screen notifications about your session duration;
• Cool-Off Period — a temporary account break of 24 hours up to 6 weeks;
• Self-Exclusion — a formal suspension of your account for a minimum period of six (6) months or permanently.

13.2 Support Organizations

If you or someone you know is experiencing difficulties related to gambling, free, confidential support is available through the following organizations:

• National Problem Gambling Helpline (NCPG): 1-800-GAMBLER (1-800-426-2537) — 24/7 helpline;
• National Problem Gambling Helpline (1-800-MY-RESET): 1-800-697-3738 — crisis support;
• Gamblers Anonymous (GA): www.gamblersanonymous.org — peer support and local meetings;
• American Gaming Association (AGA): www.americangaming.org — responsible play resources;
• International Center for Responsible Gaming (ICRG): www.icrg.org — research and treatment resources;
• Responsible Online Gaming Association (ROGA): www.responsibleonlinegaming.org — 1-703-935-8565;
• SAMHSA National Helpline: 1-800-662-4357 — substance use and mental health treatment referral.

For further information on responsible gaming, please visit our dedicated page at foxyflush.online/responsible-gaming.

14. Miscellaneous

14.1 Entire Agreement

This Agreement, together with the Privacy Policy and the Responsible Gaming Policy, constitutes the entire agreement between you and Foxy Flush with respect to your use of the Platform and supersedes all prior agreements, understandings, negotiations, and discussions, whether written or oral, relating to the subject matter hereof.

14.2 Severability

If any provision of this Agreement is found by a court or competent authority to be invalid, unlawful, or unenforceable in any jurisdiction, that provision shall be deemed modified to the minimum extent necessary to make it enforceable. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

14.3 Waiver

No failure or delay by Foxy Flush in exercising any right or remedy under this Agreement shall constitute a waiver of that right or remedy, nor shall any single or partial exercise of any right or remedy preclude any other or further exercise of the same right or remedy.

14.4 Assignment

You may not assign, transfer, or sublicense any of your rights or obligations under this Agreement without our prior written consent. We may assign this Agreement in whole or in part at any time without restriction, including in connection with any merger, acquisition, restructuring, or sale of assets, without prior notification to you beyond what applicable law requires.

14.5 Communication

All official communications from Foxy Flush to you will be sent to the email address registered on your account. It is your responsibility to ensure your email address remains current and to monitor for communications from us. You may contact us at:

• General Support: [email protected]
• Privacy & Data Protection Inquiries: [email protected]

14.6 Language

This Agreement is drafted and published in the English language. In the event of any conflict between an English version and any translated version of this Agreement, the English language version shall prevail.

14.7 Headings

Section headings in this Agreement are provided for convenience only and do not affect the interpretation of the provisions to which they relate.

Frequently Asked Questions

Can I have more than one account at Foxy Flush?

No. Each Player is strictly limited to one account. Creating duplicate accounts may result in the closure of all associated accounts and the forfeiture of any bonuses or winnings accrued across them.

How long does identity verification (KYC) take?

Standard KYC verification is typically completed within one (1) to three (3) business days once all required documents have been submitted. In complex cases, additional time may be needed, and our compliance team will keep you informed.

What happens to my Bonus Funds if I request a withdrawal before meeting the Wagering Requirement?

If you withdraw your real-money Balance before satisfying the applicable Wagering Requirement, all Bonus Funds and any winnings derived from those funds will be forfeited automatically. Only your real-money Balance (minus any applicable fees) will be returned.

What do I do if a game freezes or disconnects mid-play?

If you experience a game freeze or disconnection, please do not attempt to log in again repeatedly. Contact our support team at [email protected] with your game session ID, the name of the game, and the approximate time of the incident. We will investigate the matter and, where verified, credit any unsettled stakes back to your account.

How do I self-exclude from Foxy Flush?

You can request self-exclusion at any time by contacting us at [email protected] or by using the self-exclusion tools available in your account settings. Self-exclusion requests are processed promptly. During a self-exclusion period, your account will be suspended, marketing communications will be stopped, and you will be unable to access real-money gaming. For full details, refer to our Responsible Gaming Policy.

Who can I contact about a data privacy concern?

All privacy-related inquiries, including requests to access, correct, or delete your personal data, should be directed to our data protection team at [email protected]. For more information on how we handle your personal data, please review our Privacy Policy.